**employers with less than 20 employees do not have reporting requirements
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January 1, 2012 |
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| Train all members of the organization on accessible customer service | |
| Welcome service animals and support persons | |
| Put an Accessibility Policy in place so employees, volunteers, and customers know what to expect | |
| Provide accessible emergency and public information, when asked (brochures, evacuation plans, etc.) | |
| Provide staff with disabilities emergency information | |
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December 31, 2014 |
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| File an Accessibility Compliance Report | |
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January 1, 2015 |
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| Create Accessibility Policies (do not need to be written) | |
| Consider accessibility when implementing self-serve kiosks | |
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January 1, 2016 |
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| Make it easy for people with disabilities to provide feedback | |
| Train staff on Ontario’s accessibility laws (ISAR) | |
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January 1, 2017 |
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| Make your public information accessible, when asked | |
| Make employment practices accessible (hiring, retraining, career development) | |
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December 31, 2017 |
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| File an Accessibility Compliance Report | |
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January 1, 2018 |
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| Make new or redeveloped public spaces accessible (trails, play spaces, parking lots, etc.) | |
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December 31, 2020 |
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| File an Accessibility Compliance Report | |
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December 31, 2023 |
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| File an Accessibility Compliance Report | |