AODA Expert

Compliance Checklist – Private Companies (50+ employees)


January 1, order 2012

? Train all members of the organization on accessible customer service
? Welcome service animals and support persons
? Put an Accessibility Policy in place so employees, volunteers, diagnosis and customers know what to expect
? Provide accessible emergency and public information, when asked (brochures, evacuation plans, etc.
? Provide staff with disabilities emergency information

January 1, 2014

? Create Accessibility Policies
? Create a multi-year plan
? Consider accessibility when implementing self-serve kiosks
? Make websites accessible (new or significantly updated websites)

December 31, 2014

? File an Accessibility Compliance Report

January 1, 2015

? Make it easy for people with disabilities to provide feedback
? Train staff on Ontario’s accessibility laws (ISAR)

January 1, 2016

? Make your public information accessible, when asked
? Make employment practices accessible (hiring, retraining, career development)
? Document processes for individual accommodation and return-to-work plan

January 1, 2017

? Make new or redeveloped public spaces accessible (trails, play spaces, parking lots, etc.)

December 31, 2017

? File an Accessibility Compliance Report

December  31, 2020

? File an Accessibility Compliance Report

January 1, 2021

? Make all websites and web content accessible (WCAG 2.0 level AA)

December 31, 2023

? File an Accessibility Compliance Report

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