AODA Expert

AODA Compliance

Brief AODA Background

a)  What does the Accessibility for Ontarians with Disability Act mean for everyone?

The Accessibility for Ontarians with Disabilities Act, click 2005 was passed with the goal of creating standards to improve accessibility across the province. The compliance requirements are to identify, remove and prevent barriers for individuals with disabilities. Individuals with disabilities often have accessibility limitations to certain aspects of their daily living. Ontarians with disabilities will now share equal access to all services, employment, transportation, information and buildings.    

AODA Section 1

Recognizing the history of discrimination against persons with disabilities in Ontario, the purpose of this Act is to benefit all Ontarians by,

(a)   developing, implementing and enforcing accessibility standards in order to achieve accessibility for Ontarians with disabilities with respect to goods, services, facilities, accommodation, employment, buildings, structures and premises on or before January 1, 2025; and

(b)   providing for the involvement of persons with disabilities, of the Government of Ontario and of representatives of industries and of various sectors of the economy in the development of the accessibility standards.

The standards will set requirements in certain areas that the government will review at least every five years.  New additions or revisions to the already set requirements may occur.

b) What affects will the act have on Ontario business?

Once accessibility has become widespread throughout Ontario, people with disabilities can count on and enjoy accessibility on a daily basis. Ontario will benefit from all of its residences participation, contributions and spending power.  Visitors and tourists as well as their families and friends will also enjoy the accessibility to our buildings, parks, stores and other services.

With future progression of accessibility and continuous enhancements to the requirements, it will in turn prepare Ontario for the ever increasing aging population.  As the population ages the number of people with disabilities will increase as well, Ontario will need to be accommodating.

c)  Who is a person with a disability?

AODA Section 2 In this Act, “disability” means,                                                                                                    

(a)  any degree of physical disability, infirmity, malformation or disfigurement that is caused by bodily injury, birth defect or illness and, without limiting the generality of the foregoing, includes diabetes mellitus, epilepsy, a brain injury, any degree of paralysis, amputation, lack of physical co-ordination, blindness or visual impediment, deafness or hearing impediment, muteness or speech impediment, or physical reliance on a guide dog or other animal or on a wheelchair or other remedial appliance or device, b)  a condition of mental impairment or a developmental disability,

(c)  a learning disability, or a dysfunction in one or more of the processes involved in  understanding or using symbols or spoken language,

(d)  a mental disorder, or

(e)  an injury or disability for which benefits were claimed or received under the insurance plan established under the Workplace Safety and Insurance Act, 1997;

AODA Section 3

Nothing in this Act or in the regulations diminishes in any way the legal obligations of the Government of Ontario or of any person or organization with respect to persons with disabilities that are imposed under any other Act or otherwise imposed by law.

AODA Section 38

If a provision of this Act, of an accessibility standard or of any other regulation conflicts with a provision of any other Act or regulation, the provision that provides the highest level of accessibility for persons with disabilities with respect to goods, services, facilities, employment, accommodation, buildings, structures or premises shall prevail.

The five standards under the Act are:

  • Customer Service Standard
  • Employment Standard
  • Transportation Standard
  • Information & Communication Standard
  • Design of Public Spaces Standard

Terms of use of this website:

AODA Expert a division of Beyond Rewards Inc., has prepared the information provided on this website to assist businesses and organizations to comply with the standards of the Accessibility for Ontarians with Disabilities Act, 2005. The information is current as of the date of publication, however, further work is being undertaken in this area and consequently changes, deletions, additions or other amendments may be made to this information from time to time.

The information provided is not intended to cover all situations. AODA Expert a division of Beyond Rewards Inc. accepts no liability or responsibly for any acts or errors, omissions, misuse and/or misinterpretation resulting from reliance, in whole or in part. This  information is only to assist businesses and organizations in the Standard requirements.  Please note that the material provided  should not be reproduced without permission unless it is specifically referenced from the act.